Frequently Asked Questions
Here are questions/answers that most people seek. Please feel free to go through them. If you still have confusions then you can use below available CONTACT US FORM to ask us about our cleaning services.
Yes. We are fully insured with $10 million public liability insurance for added peace of mind. Our team follows safe cleaning practices to protect both tenants and rental properties across Canberra.
Yes. All team members are professionally trained, police checked, and background checked before working in clients’ homes. We focus on providing reliable and trustworthy cleaning services across Canberra.
Look for a cleaning company that is fully insured, experienced with rental inspections, transparent with pricing, and familiar with Canberra property manager expectations. Reliable communication and detailed cleaning checklists also make a big difference.
The cost depends on the size, condition, and requirements of the property. Smaller apartments may start from around $199, while larger homes or additional services may increase the cost. We provide free personalised quotes with competitive pricing.
Every property is different, so pricing varies depending on the cleaning requirements, property size, and optional services such as carpet steam cleaning or wall washing. We provide customised quotes to ensure fair and accurate pricing.
Yes. We aim to keep our pricing affordable and transparent while still delivering high-quality cleaning that meets rental inspection standards across Canberra.
An end of lease clean usually includes detailed cleaning of kitchens, bathrooms, bedrooms, living areas, cupboards, skirting boards, windows, and floors. Additional services like carpet steam cleaning, wall washing, mould removal, and balcony cleaning can also be arranged.
Yes. Many Canberra tenants choose to combine carpet steam cleaning with their end of lease clean for convenience and better overall value.
Standard end of lease cleaning may include internal window cleaning. Additional window and balcony glass cleaning can also be arranged if required.
Cleaning times depend on the size and condition of the property. As a general guide:
1 bedroom property: around 3–4 hours
2 bedroom property: around 4–6 hours
3 bedroom property: around 6–8 hours
Additional services may increase the cleaning time, so many Canberra tenants prefer to allocate a full day before final inspection.
Yes. Our team arrives fully equipped with professional cleaning products and equipment required for end of lease cleaning services.
No, most Canberra tenants do not stay during the cleaning. As long as we have access to the property and clear instructions, our team can complete the service while you focus on your move.
For the best results, the property should be vacant and personal belongings removed before the cleaning appointment begins. This allows easier access to all areas of the property.
It is best to book as early as possible, especially during busy moving periods and at the end of the month when many Canberra leases finish.
Yes. Depending on availability, we may be able to assist with urgent or last-minute end of lease cleaning bookings across Canberra.
We clean both furnished and unfurnished rental properties. However, empty properties usually allow for more detailed access during the cleaning process.
Yes. We can assist with difficult cleaning areas such as soap scum, grease buildup, and mould depending on the severity and condition of the surface.
We recommend sharing any inspection checklist or special instructions before the booking so the cleaning can be completed according to the property manager’s expectations.
Yes, you can clean the property yourself. However, many Canberra tenants choose professional cleaners because property managers often expect detailed inspection-level cleaning that can be difficult to complete during a busy move.
Yes. If the property is not returned in reasonably clean condition according to the tenancy agreement, cleaning costs may be deducted from the bond.
If any cleaning issues are identified during the final inspection, we work with clients to resolve them promptly according to the agreed service terms. Our goal is to help Canberra tenants leave their property inspection-ready with less stress.
Professional cleaning can improve the chances of meeting inspection expectations. However, bond outcomes may also depend on property condition, damages, and tenancy agreement requirements.
Not always. Requirements depend on the tenancy agreement and the condition of the carpets. Some Canberra property managers request professional carpet steam cleaning, especially if pets were kept in the property.
Carpet steam cleaning costs depend on the number of rooms and carpet condition. Pricing is usually more affordable when combined with an end of lease cleaning package.
Minor signs of everyday use may be considered normal wear and tear. However, noticeable stains, burns, or heavy marks may require professional cleaning or repairs before vacating the property.
Yes. Carpet steam cleaning is very common during end of lease cleaning, especially in homes with pets, children, allergies, or visible carpet marks.
Yes. Defrosting the fridge before the appointment helps ensure proper cleaning and avoids water leakage during the service.
Bond cleaning, also known as end of lease cleaning, is a detailed clean completed before moving out of a rental property. The purpose is to return the property in clean condition and help maximise the chances of receiving the full bond back.
